(Click on the title above to access the paper.)
By Fluke Networks
Abtract:
Networks today have evolved quickly to include business critical applications and services, relied on heavily by users in the organization. In this environment, network technicians are required to do more than simply add new machines to the network. Often they are called on to troubleshoot more complex issues, thus keeping the network up and running at top speed. This whitepaper discusses ten common problems encountered by technicians today and their symptoms, causes, and resolutions.
Wednesday, June 17, 2009
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Problem #10 will undoubtedly rise in importance as WLANs are being used not only in quantitative terms, but more importantly, qualitatively their business critical use in rapidly growing.
ReplyDeleteHence reliance on various troubleshooting tools alone is not sufficient for Wireless Quality Assurance. What we need are cost-efficient continuous monitoring solutions and measurable service level agreements that allow to keep track of a wide variety of Key Performance Indicators and alert centralized expert staff already before users start complaining. Examples of this new approach are 7signal's Sapphire (www.7signal.com) and Motorola's recent acquisition Airdefense:
"While the cost of deploying a WLAN solution has dropped over the last several years, the operational expense of maintaining and managing a WLAN continues to rise. As more and more enterprise applications and workforce migrate to wireless, the cost of troubleshooting and fixing wireless network connectivity and performance issues is increasing. Unlike wired networks, wireless networks pose unique challenges given the transient and shared nature of the communication medium. The ability to effectively analyze and respond to wireless problems is indispensable for maximizing the Return-on-Investment (ROI) from a WLAN solution." (http://www.webtorials.com/abstracts/Motorola11.htm)